Privacy policy


    Last Updated: August 19, 2026

    C'est Si Bon Pikliz ("C'est Si Bon," "we," "us," or "our") operates this website and provides specialty food products, e-commerce services, customer support, and related services.

    This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or opt in to receive text messages.

    By using our website or services, you acknowledge the practices described in this Privacy Policy.

    Personal Information We Collect

    We may collect personal information that you voluntarily provide to us, including:

    • Name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
    • Order and transaction information
    • Account information
    • Customer service communications
    • SMS opt-in information and consent

    We may also automatically collect certain information when you use our website, including your IP address, device information, browser type, operating system, referring website, pages viewed, and information about how you interact with our website.

    We may use cookies and similar technologies to collect information about website activity and usage. See Cookies and Website Information below for more information.

    Payment information may be processed by our payment and e-commerce service providers. We do not directly store complete payment card information.

    How We Use Personal Information

    We may use personal information to:

    • Process and fulfill orders
    • Arrange shipping and delivery
    • Provide customer service
    • Respond to questions and inquiries
    • Manage customer accounts
    • Send order and account notifications
    • Send transactional or service-related communications
    • Improve our website, products, and customer experience
    • Understand website traffic and usage
    • Support analytics and permitted advertising activities
    • Prevent fraud and protect the security of our services
    • Comply with applicable legal requirements
    • Send marketing or promotional communications when permitted by law or when you have opted in

    SMS Messaging and Mobile Information

    By opting in to SMS messaging from C'est Si Bon Pikliz, you agree to receive recurring text messages, which may include account-related messages, order notifications, transactional and service-related communications, cart reminders, marketing messages, and promotional offers.

    Message frequency varies. Message and data rates may apply.

    Reply STOP to opt out or cancel SMS messages at any time. Reply HELP for help.

    For additional assistance, contact C'est Si Bon Pikliz at hello@cestsibonpikliz.com or +1-845-443-4445.

    We use mobile phone numbers and related mobile information to provide services, customer support, order and account communications, transactional or service-related communications, and SMS messages requested or authorized by the customer.

    Mobile phone numbers, SMS consent, SMS opt-in data, and related mobile information will not be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes.

    Mobile information may be processed by service providers that support our business operations, such as providers that assist with SMS delivery, customer communications, website operations, e-commerce services, or related services. These providers may access mobile information only as reasonably necessary to provide services on our behalf and may not use that information for their own marketing or promotional purposes.

    We may disclose SMS-related information when required by law, legal process, court order, or a valid request from a governmental or law enforcement authority.

    You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us at hello@cestsibonpikliz.com or +1-845-443-4445.

    How We Share Personal Information

    We may disclose personal information to service providers that perform services on our behalf, including providers involved in:

    • Website hosting and operation
    • E-commerce functionality
    • Payment processing
    • Order fulfillment
    • Shipping and delivery
    • Analytics
    • Customer support
    • Cloud services
    • Communications and marketing services
    • Fraud prevention and security
    • Other business operations

    These service providers receive information only as reasonably necessary to perform services on our behalf and are not authorized to use personal information for purposes unrelated to the services they provide to us.

    We may also disclose personal information when required by law, legal process, court order, or a valid request from a governmental or law enforcement authority.

    We may disclose information when reasonably necessary to protect our business, customers, legal rights, property, or the security of our services.

    If C'est Si Bon Pikliz is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

    Mobile phone numbers, SMS consent, SMS opt-in data, and related mobile information are excluded from sharing with third parties, affiliates, business partners, or marketing partners for their own marketing or promotional purposes.

    Shopify and E-Commerce Services

    Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer and sell our products and services to you. When you visit or make a purchase from our store, Shopify may collect and process personal information in connection with providing services to us. This may include information about your interactions with our store, with Shopify, and with other merchants that use Shopify. Shopify may use this information to provide and improve services, including enhanced services, personalization, analytics, fraud prevention, and advertising-related services.

    Your personal information may be shared with Shopify and other third parties that assist us in providing our services. Shopify and these service providers may process personal information in countries other than the country in which you live.

    For more information about how Shopify collects, uses, and protects personal information and about privacy rights you may have directly with Shopify, please review the Shopify Consumer Privacy Policy.

    Marketing and Communications

    We may use personal information to communicate with customers about C'est Si Bon Pikliz products, services, promotions, and offers when permitted by law or when the customer has opted in to receive such communications.

    Customers may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email. SMS preferences are described in the SMS Messaging and Mobile Information section above.

    Opting out of promotional communications does not prevent us from sending transactional, service-related, or other communications that are necessary to fulfill an order or provide services.

    Cookies and Website Information

    Our website may use cookies, pixels, tags, and similar technologies to:

    • Operate and secure the website
    • Remember customer preferences
    • Understand website traffic and usage
    • Analyze how visitors interact with our website
    • Improve website functionality and customer experience
    • Support permitted advertising and marketing activities

    We may use third-party analytics services, such as Google Analytics, to help us understand website traffic and how visitors use our website. These services may collect information such as device information, browser information, IP address, pages visited, and interactions with the website.

    Customers may manage certain cookie preferences through their browser settings or any privacy controls made available through our website. Disabling certain cookies may affect website functionality.

    Targeted Advertising and Data Sharing Choices

    Depending on where you live and applicable law, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising or activities that may be considered the "sale" or "sharing" of personal information under applicable privacy laws.

    Where applicable, you may exercise these rights through the privacy or data-sharing opt-out controls provided on our website.

    Where required by applicable law and supported by our website platform, we may also recognize browser-based privacy preference signals, such as Global Privacy Control.

    Data Security

    We maintain administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

    Our safeguards may include internal access controls, limiting access to information based on business need, employee training, vendor restrictions, and technical security measures.

    No method of electronic transmission or electronic storage is completely secure. While we take reasonable measures designed to protect personal information, we cannot guarantee absolute security.

    Data Retention

    We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

    Retention periods may vary depending on the type of information and the purpose for which it was collected.

    Children's Privacy

    Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

    If you believe that a child under 13 has provided personal information to us, please contact us at hello@cestsibonpikliz.com so that we may review and address the request.

    Third-Party Websites

    Our website may contain links to third-party websites, applications, or services.

    We are not responsible for the privacy, security, or content practices of websites or services that we do not own or control. We encourage customers to review the privacy policies of third-party websites they visit.

    Your Privacy Rights

    Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request:

    • Access to personal information we maintain about you
    • Correction of inaccurate personal information
    • Deletion of certain personal information
    • A copy of certain personal information
    • Information about how your personal information is collected or used
    • Opt-out of certain marketing communications
    • Opt-out of certain processing for targeted advertising or the sale or sharing of personal information

    Where applicable, you may also have the right to appeal a decision we make regarding a privacy request.

    To submit a privacy request, contact us at hello@cestsibonpikliz.com or use any privacy request or data-sharing opt-out mechanism made available through our website.

    We may need to verify your identity before processing certain requests. Certain information may be exempt from deletion or other requests where we are required or permitted by law to retain it.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or operational needs.

    When we update this Privacy Policy, we may revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

    Contact Us

    If you have questions about this Privacy Policy, our privacy practices, or SMS communications, please contact:

    C'est Si Bon Pikliz
    Email: hello@cestsibonpikliz.com
    Phone: +1-845-443-4445