Privacy policy

    Privacy Policy

    Last Updated: July 8, 2026

    C'est Si Bon Pikliz ("C'est Si Bon," "we," "us," or "our") operates this website and provides specialty food products, e-commerce services, customer support, and related services.

    This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or opt in to receive text messages.

    By using our website or services, you acknowledge the practices described in this Privacy Policy.

    Personal Information We Collect

    We may collect personal information that you voluntarily provide to us, including:

    • Name

    • Email address

    • Phone number

    • Billing address

    • Shipping address

    • Order and transaction information

    • Account information

    • Customer service communications

    • SMS opt-in information and consent

    We may also automatically collect certain information when you use our website, including device information, browser information, IP address, and information about how you interact with our website.

    Payment information may be processed by our payment and e-commerce service providers. We do not directly store complete payment card information.

    How We Use Personal Information

    We may use personal information to:

    • Process and fulfill orders

    • Arrange shipping and delivery

    • Provide customer service

    • Respond to questions and inquiries

    • Manage customer accounts

    • Send order and account notifications

    • Send transactional or service-related communications

    • Improve our website, products, and customer experience

    • Prevent fraud and protect the security of our services

    • Comply with applicable legal requirements

    • Send marketing or promotional communications when permitted or when a customer has opted in

    SMS Messaging and Mobile Information

    By opting in, you agree to receive recurring SMS messages from C'est Si Bon Pikliz, including account-related messages, order notifications, transactional and service-related communications, cart reminders, marketing messages, and promotional offers.

    Message frequency varies. Message and data rates may apply.

    Reply STOP to opt out or cancel SMS messages at any time. Reply HELP for help.

    For additional assistance, contact C'est Si Bon Pikliz at hello@cestsibonpikliz.com or +1-845-443-4445.

    We use mobile phone numbers and related mobile information to provide services, customer support, order and account communications, transactional or service-related communications, and SMS messages requested or authorized by the customer.

    No mobile phone numbers, SMS consent, SMS opt-in data, or related mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

    SMS opt-in data and consent will not be sold, rented, traded, or shared with third parties or affiliates for marketing or promotional purposes.

    Mobile information may be processed only by service providers that support our own business operations, such as providers that assist with message delivery, customer communications, website operations, or related services. These service providers may use information only as necessary to provide services on our behalf and may not use mobile information for their own marketing or promotional purposes.

    We do not sell, rent, trade, or transfer SMS opt-in data to external organizations. SMS opt-in data will not be transferred or shared with external organizations for marketing or promotional purposes, including with user consent, except where disclosure is required by law.

    How We Share Personal Information

    We may disclose personal information to service providers that perform services on our behalf, including website hosting, e-commerce operations, payment processing, order fulfillment, shipping, analytics, customer support, cloud services, and other business operations.

    These service providers receive information only as reasonably necessary to perform services on our behalf.

    We may also disclose information when required by law, legal process, court order, or a valid request from a governmental or law enforcement authority.

    We may disclose information when reasonably necessary to protect our business, customers, legal rights, or the security of our services.

    Notwithstanding any other provision of this Privacy Policy, mobile phone numbers, SMS consent, SMS opt-in data, and related mobile information are excluded from sharing with third parties, affiliates, business partners, or marketing partners for marketing or promotional purposes.

    Marketing and Communications

    We may use personal information to communicate with customers about C'est Si Bon Pikliz products, services, promotions, and offers when permitted by law or when the customer has opted in to receive such communications.

    Mobile phone numbers and SMS consent data will not be provided to third parties or affiliates for their own marketing or promotional purposes.

    Customers may unsubscribe from promotional emails by using the unsubscribe link provided in the email.

    For SMS messages, reply STOP to opt out. Reply HELP for help.

    Data Security

    We maintain administrative, technical, physical, and organizational safeguards designed to prevent unauthorized access, use, disclosure, alteration, or sharing of personal information.

    Our safeguards may include internal access controls, limiting access to information based on business need, employee training, vendor restrictions, and technical security measures.

    No method of electronic transmission or storage is completely secure. However, we take reasonable measures designed to protect personal information.

    Data Retention

    We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

    Cookies and Website Information

    Our website may use cookies and similar technologies to operate the website, remember customer preferences, understand website usage, improve the customer experience, and support permitted advertising and marketing activities.

    Customers may manage certain cookie preferences through their browser or available website privacy controls.

    E-Commerce Service Providers

    Our online store is supported by third-party service providers that assist us with website operations, e-commerce functionality, payment processing, order management, and related business services.

    Information may be processed by these providers as necessary to provide services on our behalf.

    Mobile phone numbers and SMS opt-in consent are not provided to these providers for their own marketing or promotional purposes.

    Third-Party Websites

    Our website may contain links to third-party websites or services.

    We are not responsible for the privacy, security, or content practices of websites or services that we do not own or control. We encourage customers to review the privacy policies of third-party websites they visit.

    Children's Privacy

    Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

    If you believe a child has provided personal information to us, please contact us so that we may review and address the request.

    Your Privacy Rights

    Depending on where you live and applicable law, you may have the right to request:

    • Access to personal information we maintain about you

    • Correction of inaccurate personal information

    • Deletion of certain personal information

    • A copy of certain personal information

    • Information about how your personal information is used

    • Opt-out of certain marketing communications

    To submit a privacy request, contact us at hello@cestsibonpikliz.com.

    We may need to verify your identity before processing certain requests.

    SMS Opt-Out and Help

    You may stop receiving SMS messages from C'est Si Bon Pikliz at any time.

    Reply STOP to opt out or cancel SMS messages.

    Reply HELP for help.

    You may also contact us at:

    Email: hello@cestsibonpikliz.com
    Phone: +1-845-443-4445

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or operational needs.

    When we update this Privacy Policy, we may revise the "Last Updated" date at the top of this page.

    Contact Us

    If you have questions about this Privacy Policy, our privacy practices, or SMS communications, please contact:

    C'est Si Bon Pikliz
    Email: hello@cestsibonpikliz.com
    Phone: +1-845-443-4445